Owning any property is a matter of joy and pride. However, home management can be an arduous task. You’re probably too busy in your life to exercise the controls necessary to manage your home. You may also not be geographically around to address all essential issues. Here’s a list of the top 9 things you must stay in control of to master home management without any struggle.
01 Taking Proper Home Possession from Builder for Your Home Management
Proper home management begins with being vigilant during the possession of your property. Be aware of your investment during construction and inspect the property before taking possession.
At the time of possession of your home, book a time exclusively with the developer representative to check the place. At times, developers are quick to patch or superficially fix homes, just to tide over the inspection quickly. As a discerning customer and owner of the property you need to have a keen critical eye, as well as a good idea of what to look out for.
Refer to an expert authenticated checklist and diligently inspect all areas of the house as per this list. Also, thoroughly check the delivered home against what was promised in the seller/buyer agreement to what is being handed over. Make a final check list of all discrepancies found in the house and follow up with the developer to get them rectified. Once completed, only then take possession.
After taking possession of your home, it is advisable to get your home registered with the concerned authority so that a legal ownership is entitled to the buyer. The registration of property reduces the chances of fraud and helps in resolving disputes (if any) in future. The registration of property includes submission of relevant documents along with the payment of stamp duty and registration fees to the stamp and registration department of a state.
Excitement/Slackness at the time of taking possession or casualness in getting Registration done can lead to uncomfortable situations in the future.
02 Investing in International Standard Home Fit-outs for Better Home Management
Importance of High-Quality Fit-Outs for Home Management
Investing in premium fit-outs not only enhances aesthetics but also ensures your home remains functional and easy to manage over the years. Fit-outs designed to international standards elevate your home’s value and simplify maintenance.
Role of Home Management in Rental Property Appeal
For rental properties, well-executed fit-outs distinguish your home from others, meeting the high expectations of prospective tenants. A managed and well-maintained home attracts quality tenants and ensures better care for your property.
Simplifying Fit-Out Processes with Expert Home Management
Managing multiple vendors, such as woodworkers, electricians, and glass specialists, can be overwhelming. Partnering with a professional home management service or expert ensures seamless coordination and stress-free execution.
Adding Unique Elements to Enhance Home Management Appeal
Incorporate standout design elements, like wall art, styled front doors, or panel treatments, to add character and ease to your home. These features not only boost visual appeal but also support effective home management.
03 Tenant Onboarding for Effective Home Management
To find a quality tenant quickly is not an easy task. Good tenants want well-maintained, attractive properties which will be suitable to them, their family and lifestyle. Any available property for tenancy has to be marketed well in order to attract the best applicants for your house.
The property can be marketed in many ways. It can be advertised on property portals with adequate pictures and information. Word can be let out to professional brokers who are active in the area. Social media should also be used to expose the property to the right mix of potential tenants.
Tenant Selection
To make a good selection, the tenant verification process must be followed to the dot.
Interested potential tenants should be spoken to in order to find out as much information about them as possible. Details on their work profile, place of work, family, pets, existing and future plans, possibility of their work or profile moving to new geography in future should all be explored. Take a note of what stage the prospective tenant is in their life. Families or households with expectant mothers and pet owners typically stay longer in one place, thus reducing the chance of tenant turnover.
References must be checked. Calls or emails exchanged during these interactions are crucial to confirming information, establishing trustworthiness, and gaining a better understanding of the character of the prospective tenant.
Sometimes your best bet may be someone who may not be able to pay the desired rent, but is more likely to stay for a longer period of time. Consider this when negotiating with prospective tenants. It may be in your long-term, best interest to go for such a tenant as this too may negate the cost associated with tenant turnover.
Tenancy Documentation
Utmost care should be taken in drafting the tenancy agreement. It should clearly state all terms and conditions in order to avoid any dispute in future. An expert’s help should be taken to draft the tenancy agreement.
The rental agreement includes many important details such as tenancy rights. You can refer to the main ones as listed below.
- Personal information like names of the owner and tenant, their father’s names, their Aadhaar numbers
- The fact that the owner is the rightful owner of property authorised to enter into an agreement by the court
- The duration of the lease clearly mentioning dates
- The rent and security deposit including details of maintenance, electricity, water, club and other charges (who is responsible to pay which element)
- Mode of payment of rent and other charges including late payment interest charges
- Rent escalation for next lease
- Lock-in period
- Details of fittings and fixtures in the house
- Whether the house has been leased for residential or commercial purposes
- Responsibility of regular upkeep of all white goods in the house
- Clear definition of minor and major repairs to be undertaken during the lease period (who will pay how much and under what conditions)
- Conditions and procedures applicable upon damage to the house, short closure or termination of lease
- Contact details for serving notices etc.
This is not an exhaustive list and more points can be added on a case to case basis depending on prevailing conditions.
Apart from the tenancy agreement, personal documents of tenants Aadhaar card, PAN card should also be taken. Police Verification of tenants should always be done at the time of signing up the tenancy agreement.
Tenant Check-in
After the tenancy agreement has been signed, a detailed checklist should be followed before the tenant moves in into the house. This checklist is important in order to avoid last minute “must do’s” leading to embarrassing situations for both sides. This could pertain to,
- Some changes to be undertaken in the house as per prior agreement with tenant
- Checking if all the services in the house (like RO, AC’s, microwave, oven, refrigerator, washing machine, other white goods etc.) are functioning well
- Making sure that the documentation is all in place for both sides (tenancy agreement, first month rent, security deposit, personal documentation, police verification etc.)
- Settlement of all maintenance, electricity, club etc. dues at the time of start of tenancy agreement
- Informing the local estate office for smooth ingress of the tenants
- A clean house
- Handover of keys etc.
04 Collection of Rent in Time
Typically, after the tenant has moved in to the house, a certain amount of slackness may come in for paying rent on time. The best way to prevent such situations and enable collection of rent in time is to set-in some automation of monthly rent deposit which is settled at the start of tenancy. Post Dated Cheques (PDC’s) are the best way to handle collection of rent in time. It contributes towards regularity of rent collected and also eliminates the need to remind/chase the tenant on a monthly basis. It also gives the house owner good leverage.
It is strongly advised to exercise a “No Cash” policy at all times. It’s important to establish a paper trail of all transactions during the tenancy period. Online rent collection is an effective technique to do that.
Sometimes, you may feel sorry for a tenant falling on hard times. Some flexibility may be exhibited (e.g. maybe during COVID-19 times), however, your generosity should not be taken for granted. Exceptions should be strictly defined and limited.
05 Regular Home Health Checkups
During tenancy, one must regularly check the health of the house. Sometimes tenants may tend to overlook issues which may pop up during his/her stay leading to potential large repairs and expenses incurred later.
Regular visits should be done to the property during tenancy to keep an eye on the rented house. A checklist should be referred to look for potential areas of concern. This could be pertaining to structural damage, seepage, termites etc. This will help in identifying any need to make repairs or renovations to the house in time and avoid potential large repairs in future.
06 Seamless Operations of Home Management Services
Regular Maintenance for Effective Home Management
Damages or deficiencies identified during regular checkups should be promptly flagged to the homeowner and addressed to ensure the smooth management of the property.
Emergency Support for Home Management
Tenants should have an efficient channel to contact the homeowner in case of emergencies, with timely solutions implemented to resolve issues quickly.
Common Home Management Issues
Some areas commonly requiring attention in home management include:
- Masonry work
- House repainting
- Termite treatment
- AC repairs
- Plumbing and electrical works
- Horticulture services
- Deep cleaning
- New fit-outs
Ensuring Long-Term Home Health
Timely resolution of these issues is key to keeping your home “healthy” and well-maintained at all times.
07 Making Sure Tenant Pays CAM and Electricity Charges on Time, Timely Tenancy Renewal
In addition to keeping the health of the property intact, one must also keep updated the associated paperwork during tenancy too.
Common area maintenance (CAM)
One must regularly check the status of dues of common area maintenance charges, electricity, piped gas, water etc. Ideally, these should be checked once a quarter. An eye should also be kept on dues towards annual charges like club fee etc. If all of these are not paid by the tenant in time, one should follow up with him/her until these amounts are cleared.
Timely checking and getting dues cleared will prevent pile up of dues especially towards the end of tenancy which is best avoidable. These amounts should be cleared in time and not to be mixed up with other deposits, e.g. settlement of the same with security deposit at end of the lease etc. The endeavour should be to keep the exposure down to minimum.
Timely Tenancy renewal
It is important to hold on to good tenants. If you have a tenant that always pays rent on time, abides by the tenancy law and takes good care of your property, show them how much you appreciate them; perhaps a small Amazon gift card or a fruit basket.
A perfect opportunity to show your appreciation is after your tenants have paid a year of consecutive, timely rent payments. A well-timed gift basket could also provide a wavering tenant with the motivation needed to renew their lease.
Timely lease renewal reminder should be sent to the tenant. All tenancy renewal discussions, paperwork should be completed before the expiry of the first lease agreement.
08 Proper Tenant Checkout: A Crucial Aspect of Home Management
Wouldn’t it be great if all tenants stayed in their units for multiple years, agreeing to regular rent increases, obeying all the rules, and paying their rent on time? Since the reality is that tenants come and go on a regular basis, the next best option is an organized move-out process as part of efficient home management.
The tenant should provide a move-out notice to the landlord (you) that they intend to vacate your rental unit. Most often, this is in the form of an email or a letter as mentioned in your lease agreement. This should also be in line with the notice period agreed in the lease agreement.
Streamlining the Move-Out Process for Effective Home Management
A tenant move-out checklist goes a long way in easing the stress of tenant move-out. It makes both sides aware of the expectations. Landlords can customize this checklist to meet the specific needs of their property as part of their home management strategy.
Move-out checklists are especially important when it comes to the security deposit. Security deposit disputes are a big issue between landlords and tenants. If the tenant understands the proper procedures for move-out, including the condition they are supposed to leave the rental property in, it will help minimize these issues.
Key Aspects to Check During Tenant Move-Out for Home Management
Following these instructions, and adhering to the terms of their lease, will help ensure the tenant receives their security deposit back in full.
A typical checklist for home management during the move-out process may include:
- Checking if the apartment, toilets, kitchen, etc. have been cleaned
- Ensuring garbage has been properly disposed of
- Confirming all personal belongings and possessions have been removed
- Verifying that all white goods like microwave, oven, air-conditioners, vacuum cleaner, refrigerator, etc., are in working condition
- Ensuring all light fixtures and electrical points are in working condition
- Checking that plumbing is free from leaks and blockages
- Confirming there are no damages to the apartment like woodwork, civil works, etc.
One must check that all dues to the property are cleared. The common area maintenance, electricity, cooking gas, water, club, etc., charges until the end of tenancy have been paid. All keys, access cards, car parking cards, etc., should be secured.
In case of any damages, the value of the same should be ascertained and deducted from the security deposit. For any necessary repairs or modifications, it may be helpful to consult with an architecture consultant in Gurgaon or reach out to architectural design consultants. These architectural consultancy services can help assess any required work, ensuring that the property is in its best condition. For more technical support, you may also consider architectural & engineering consultants to ensure that all aspects of the property are properly addressed.
Managing Tenant Move-Out for Smooth Home Management
Above all, your goal at this point in the game should be a smooth move-out and peaceful possession of the property so that your asset can be secured and a new tenant can move in as soon as possible.
At this stage, one needs to quickly move with remarketing of vacant property and take subsequent steps to put it up for tenancy as defined above as part of a comprehensive home management approach.
09 Control on Home Paperwork for Efficient Home Management: Property Tax, Home Succession, and More
Most people think that paperwork pertaining to the registration of a property and the first lease document is enough. However, when the house is put up for rent and things are going well with the tenant, the remaining property paperwork should not be overlooked. Below are a few important documents that should be complete at all times to ensure smooth home management.
Property Tax and Timely Payment for Effective Home Management
Property tax is the annual amount paid by a landowner to the local government or the municipal corporation of the area. The collected amount is mainly used for public services like repairing roads, sanitation, etc. This tax should be paid on time to the authorities every year, and receipts should be filed for future reference as part of responsible home management.
Home Succession Planning as a Key Aspect of Home Management
Efficient succession planning is very important to ensure that your hard-earned wealth reaches the right people. This can be done through a transfer to close family members during the lifetime of the owner or as per the Will/Succession laws after the demise of the owner. The documentation for the succession of home should be in place, as it goes a long way in ensuring continuity and inter-generational transfer of ownership. Proper succession planning is a critical element of effective home management.
How Native Sutra can help?
If your home is like hundreds of homes we’ve managed (chances are it is), there’s a lot of value within reach! We’ll show you how to unlock this value and manage your home in a hassle-free manner.
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In this busy world, where everyone is stretched for time or maybe living in some other part of the world, a competent home management service provider will not only ease your struggle but also maximise RoI from your properties.
A locked up, unattended or unused home degenerates very fast. It keeps you away from regular, handsome rental income. A lived-in home which is well looked after will ensure that your house stays fresh and healthy.
Timely attention to staying current with paperwork of all aspects of your home will always keep it in “ready” condition. The house will be in an “ideal stage” for quick tenancies or self-stay at the desired time. It can also be effortlessly passed down the family as part of succession.
Or, when the investment life cycle of the house is over, we will ensure that it not only sells quickly but with a premium compared to other un-managed homes in the neighbourhood – as a property management company, we understand that is your highest priority.
With our expertise and proven track record, we stand out among property management companies in delivering exceptional results for our clients.”
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The featured image has been taken from Select Insure Group – Homeowners Insurance.